WooCommerce Distance Rate Shipping not working

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  branko4453 · Member · Nov 18, 2022 at 10:43 am

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  I bought the WooCommerce Distance Rate Shipping extension and it’s not working properly. I have two problems:
  1.) I added additional conditions about delivery like it’s shown in their documentation but it’s not working.
  2.) When I change the address in the checkout form I can see that variables are updated but under shipping method price of delivery if it falls into a different shipping class is not updated. Also “Grand Total” is not updated.

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  aleone89 · Staff · Nov 18, 2022 at 2:09 pm

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  branko23 · Member · Nov 18, 2022 at 2:42 pm

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  meal-preplife.com

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  staff-doublebassd · Staff · Nov 18, 2022 at 4:18 pm

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  Hi there,

  Since you have a paid WooCommerce extension on a self-hosted site I’d recommend opening a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  The WooCommerce team will be best prepared to assist you with the extension.

  These forums provide support for WordPress.com-hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org

  Hope this helps.

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  branko23 · Member · Nov 18, 2022 at 4:29 pm

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  Thanks for your help.