WooCommerce Distance Rate Shipping not working
-
I bought the WooCommerce Distance Rate Shipping extension and it’s not working properly. I have two problems:
1.) I added additional conditions about delivery like it’s shown in their documentation but it’s not working.
2.) When I change the address in the checkout form I can see that variables are updated but under shipping method price of delivery if it falls into a different shipping class is not updated. Also “Grand Total” is not updated. -
Hello there,
Many thanks for reaching out.
Are you able to confirm the URL of the website that you need assistance with please?
-
-
Hi there,
Since you have a paid WooCommerce extension on a self-hosted site I’d recommend opening a ticket while logged into your account at:
https://woocommerce.com/my-account/create-a-ticket/
The WooCommerce team will be best prepared to assist you with the extension.
These forums provide support for WordPress.com-hosted websites. If you want to know the difference between the two, you can find more information in this document:
Hope this helps.
-
- The topic ‘WooCommerce Distance Rate Shipping not working’ is closed to new replies.