Woocommerce down

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  22teachings · Member · Sep 8, 2020 at 8:21 pm

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  Hi, our website is down for some reason, woocommerce just suddenly isn’t in the menu bar and all of the product on our website is unavailable, can someone please help?

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  staff-doublebassd · Staff · Sep 9, 2020 at 8:27 pm

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  Hi there,

  I see that you have a Business plan and therefore you have access to our live chat support. Please start a chat session from the link below and we’ll help you resolve the issue you’re having.

  https://wordpress.com/help/contact

  Also, since you have WooCommerce installed on a WordPress.com Business Plan, you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  Thanks!