WooCommerce emails not going on half payments

• 

  divdeepsingh1 · Member · Jan 8, 2022 at 5:19 pm

  • Copy link
  • Add topic to favorites

  Hello All

  Greetings

  I have used Deposits & Partial Payments for WooCommerce to get the partial payments. It is working fine. When the user has sent the partial payment, the status is changed to Partially Paid but the email for the partially paid order is not coming in woocommerce emails. Email is coming only for the complete payments and when the order status is Processing.

  How can I resolve this? Please help me

  Regards
  Divdeep Singh

• 

  justjennifer · Member · Jan 9, 2022 at 6:15 am

  • Copy link

  Hi there, for help with WooCommerce under the WordPress.com Business plan, please open a ticket while logged into your account: https://woocommerce.com/my-account/create-a-ticket/

  If you have a self-hosted site (running the WordPress software on your own web hosting) with a paid extension, you can open a ticket at the same link above.

  If you have a general WooCommerce question, but don’t have a paid WooCommerce extension, you can post in the WordPress.org WooCommerce forum: https://wordpress.org/support/plugin/woocommerce/

  Hope that helps.