WooCommerce error: images of products not displaying

  • Unknown's avatar
    vanessafarmer · Member ·

    I am working on a site for a client. The wooCommerce has always been fine with the occasional hiccup. I am using the Avada theme. However, all the images have disappeared corresponding to the products.

    I did do some updates earlier today, but the problem existed before the updates. I Googled my error and did every solution I read: de-activated and re-activated plugins to see if any of them was causing the issue, cleared cache, and a bunch of other suggestions. Nothing is working.

    Here is the link: https://lymefightfoundation.org/shop/

    Here is the wooCommerce system report:

    [redacted]

    Thank you so much in advance for any helpful suggestions.

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you are needing help with the WooCommerce plugin, but have landed on the support forum for WordPress.com sites instead.

    We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business Plan) so we’re not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

    https://wordpress.org/support/plugin/woocommerce

    The folks over there are familiar with your plugin and in the best position to assist. Hope this helps point you in the right direction!

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