WooCommerce error – There was an error getting your inbox. Please try again.

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  cpriechert69 · Member · May 31, 2023 at 9:44 am

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  Hi I keep getting the following error message ( There was an error getting your inbox. Please try again.) on my WooCommerce dashboard on a fresh installation without any other plugin installed, how can I resolve the issue

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-doublebassd · Staff · May 31, 2023 at 6:06 pm

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  Hi there,

  The WooCommerce Team will be best suited to assist you with this issue. If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site, you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums provide support for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org

  Thanks!