WooCommerce help. How do I get help?

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  salesc3b9081ed1 · Member · Aug 8, 2019 at 8:56 pm

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  Okay, for starters, I have been running a site with the help of WooCommerce (thanks guys) but I can’t seem to contact customer service. It keeps saying my account is invalid. I need an issue resolved- so would love to get connected to customer service.

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  supernovia · Staff · Aug 9, 2019 at 2:46 am

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  Hi @salesc3b9081ed1, sorry you’ve had trouble!

  If you’ve got paid extensions purchased at WooCommerce.com, and the contact link isn’t working with your account, you can contact them through sales so they can help you get the account issue (and your paid product questions) sorted out:
  https://woocommerce.com/contact-us/#sales-form

  If you haven’t bought anything from WooCommerce and are using the free software project, you can use the community forums here:
  https://wordpress.org/support/plugin/woocommerces

  Does that help?