WooCommerce Images
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I have used woocommerce on several sites with great success and have rated in 5 stars, but the new version has me scratching my head. When I add the Product Image and Product gallery the images are going back to the images url location. In the older version a magnify glass appeared and the user could see a larger view of the item.
New Version Example: http://riverbendvermont.com/index.php/product/charley/
Older Version Example: http://gemmaker.com/index.php/product/jadeite/
How can I correct this problem?
Thanks for your continued supportvertmt
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Hello there, for WooCommerce issues, we’re not able to help you here in WordPress.com support forum but you can seek help from the WooCommerce team.
Since your site is a self-hosted site (running the WordPress software on another web hosting), and if you have a paid WooCommerce extension, you can open a ticket here: https://woocommerce.com/my-account/create-a-ticket/.
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NS7.NS0.COM
NS316.PAIR.COMIf you don’t have a paid WooCommerce extension (meaning you’re using the free version of WooCommerce), you can post in the WordPress.org WooCommerce forum: https://wordpress.org/support/plugin/woocommerce
Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites as they’re separate entities and independent from each other.
See the differences between WordPress.com and self-hosted WordPress here:
For future self-hosted WordPress issues, you’re recommended to post your questions at the WordPress.org forum and seek help from the experts and volunteer members there. You may need to register an account if you don’t already have one.
https://wordpress.org/support/
Hope your issue gets fixed soon!
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