woocommerce is not working

• 

  mayankgiri03 · Member · Apr 4, 2022 at 11:52 am

  • Copy link
  • Add topic to favorites

  woocommerce is not working

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  amiteshg93 · Member · Apr 4, 2022 at 11:57 am

  • Copy link

  Hi there,

  Could you please explain the error you are getting or upload a screenshot of it?

• 

  amiteshg93 · Member · Apr 4, 2022 at 12:04 pm

  • Copy link

  Additionally, you can post on their community forum, here, if you are using the free version of WooCommerce:

  https://wordpress.org/support/plugin/woocommerce/

  When you use any premium or payment gateway add-on downloaded from WooCommerce.com, you can reach live chat or email support here:

  https://woocommerce.com/my-account/create-a-ticket/

• 

  kokkieh · Staff · Apr 5, 2022 at 12:41 pm

  • Copy link

  Hi there,

  Are you trying to use the Set up a store feature?

  There’s currently a bug if you try to set up WooCommerce via the Install WooCommerce nudge if you’re still on the free plan. Our developers are working on this, but meanwhile you can still install WooCommerce by upgrading first:

  Using WooCommerce requires our Pro plan, so please go to Upgrade ->Plans and add the plan there. Then go to Plugins ->Add new and install WooCommerce from there instead. Once you activate WooCommerce it will take you through the regular setup wizard instead.

  Once you have the Pro plan, you can reach live chat support at https://wordpress.com/help/contact if you run into any further trouble with this.

• 

  kokkieh · Staff · Apr 8, 2022 at 5:53 am

  • Copy link

  Hi there,

  The issue with setting up a store should be fixed now, if you want to try again. But please let us know if you still run into any issues.