Woocommerce issue

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  chandakpayal05 · Member · Oct 28, 2020 at 7:14 pm

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  Hi, All my products have disappeared and woocomerce plugin is also not visible in my plugins. When I tried to re-install Woocommerce then it showed that it is already installed.

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  staff-mckluskey · Staff · Oct 29, 2020 at 9:55 am

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  Hi there,

  If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org