• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / WooCommerce issues – connect store + plugins

WooCommerce issues – connect store + plugins

  • Unknown's avatar
    laererriket · Member · Jul 29, 2024 at 12:29 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    Hi, I’ve had some issues with WooCommerce over a long period of time, but I have had problems getting help because I haven’t been able to login to WordPress.org and because of my problem I have not been able to contact WooCommerce directly either.

    My problem exactly is that I am not able to connect my store to WooCommerce. When I click the button I am just directed to WordPress, and then nothing happens. However, when I go to WordPress everything seems fine, it looks like it already is “connected”, you can purchase from my store, etc. but when I click the “plugin” section inside the WooCommerce tab on WordPress, it seems like all the subscriptions I have made through WooCommerce.com are invalid or not active. However, on the WooCommerce website, they are showing up as active.

    I don’t know why I can’t connect the store on desktop, because when I go to the app on my phone it works perfectly fine.

    Hopefully you will be able to help me, because this has been extremely confusing and time consuming.

    Looking forward to hearing from you.

    Kind regards,

    Cathrine Fjeldly

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    laererriket · Member · Jul 29, 2024 at 12:31 pm
    • Copy link Copy link

    Here are some photos.

  • Unknown's avatar
    abwaita · Staff · Aug 5, 2024 at 12:16 pm
    • Copy link Copy link

    Hi Cathrine!
    As mentioned on your other forum thread, I’ll mark this thread as resolved as well since we now have your ticket (ref # 8572414).

    Thanks!

  • The topic ‘WooCommerce issues – connect store + plugins’ is closed to new replies.

Tags

  • account
  • design
  • Jetpack
  • payment
  • WooCommerce

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 1 year
  • Latest reply from laererriket

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions