WooCommerce keeps charging me even though I haven’t had a site for 2 years

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  christipipal · Member · Jun 10, 2020 at 8:42 pm

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  I need to stop the woocommerce from charging me. Their site keeps telling me I need to validate my email which I have but it still won’t let me access my subscriptions, etc

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  staff-mckluskey · Staff · Jun 11, 2020 at 8:45 am

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  Hi there!

  After you have validated your email address, have you logged out and logged back in to your account, as stated on the email you received after verifying?

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  christipipal · Member · Jun 11, 2020 at 4:20 pm

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  Yes

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  staff-blorbo · Staff · Jun 11, 2020 at 7:17 pm

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  We’re very limited here as to what we can help with on WooCommerce billing.

  Are you able to open a support ticket with them at https://woocommerce.com/contact-us/ ?

  If not, please email help (at) woocommerce (dot) com