woocommerce login

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  newporadmin · Member · May 2, 2022 at 11:23 pm

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  I cannot access my woocommerce through wordpress. I have my login and password for wordpress, but when I use the same for woocommerce it says that the username is correct but the password is not. I need to update my cc info and get access to the woocommerce, but I cannot at this point.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-totoro · Staff · May 3, 2022 at 12:31 am

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  Hi there,

  I see in your account activity that you may have just verified your account (we send an email for this purpose) and it is possible that late verification may have affected your ability to access WooCommerce.com.

  Are you able to access your WooCommerce account now by going here?

  https://woocommerce.com/my-dashboard/

  Thanks for the additional info!

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  newporadmin · Member · May 3, 2022 at 12:33 am

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  We created a new admin under a different email address. Did you add this email and that one is still there as well?

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  staff-ozmodiar · Staff · May 3, 2022 at 1:36 am

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  Have you checked to see if you can access by going here:

  https://woocommerce.com/my-dashboard/