Woocommerce not emailing new orders despite the correct email input in settings
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Woocommerce stopped emailing new orders to any email address, despite what email we input through ‘Settings.’ The customer receives an order confirmation via Gmail SMTP, but internally, our staff no longer receives email notifications of a new order. I need help fast with this! Anyone?
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Hi there,
Could you please tell us the address of your site?
When I encountered such issues in the past, installing an SMTP plugin helped me in receiving email notifications.
I found this useful page for fixing email problems –
https://www.fixrunner.com/fix-email-notifications-woocommerce/Please note that we are only able to provide assistance to the users whose site is hosted here at WordPress.com.
If you are using the self-hosted version of WordPress-
For help with WooCommerce issues, you can post your question on WooCommerce support forums- https://wordpress.org/support/plugin/woocommerce
You can post your general questions on the support forum for self-hosted sites on WordPress.org:
https://wordpress.org/support/forums/
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