WooCommerce not working properly with Square Extension (Can't enter credit card)

• 

  amystarrallen100917 · Member · Dec 9, 2020 at 8:52 pm

  • Copy link
  • Add topic to favorites

  I have set up my new site with WooCommerce and connected it to Square (with the WooCommerce Square Plugin).

  However, when attempting to purchase from the site, it won’t let me enter my payment info. It allows billing info, but not payment information.

  We have a big show tomorrow and were hoping to be able to take payments from our site by then. Wondering if someone can recommend a solution.

  **I just want to mention that the site is currently on a temporary (insecure) domain (http://box5114.temp.domains/~satisoda/). We are planning to migrate it to the actual domain today, but just wanted to make sure everything was working properly first. I’m just wondering if the temporary domain may be causing the issues? Or is there a setting or something that I have overlooked?

  Thanks so much for your help!

• 

  ryrhino00 · Member · Dec 9, 2020 at 10:34 pm

  • Copy link

  Hi,

  This forum is for WordPress .com

  If you have a wordpress.com business plan or a self-hosted site with a paid extension please use this link for Woocommerce support.

  https://woocommerce.com/my-account/create-a-ticket/

  If you do not have a paid extension please use this link for Woocommerce support.

  https://wordpress.org/support/plugin/woocommerce