WooCommerce order email issue
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Hello, I am using the WooCommerce plugin, which includes email settings. If there is a new order, notifications are supposed to be sent to both us and the customers. This includes emails for canceled orders, failed orders, order on hold, processing orders, completed orders, refunded orders, customer invoices, customer notes, password reset, new accounts, and other notifications.
However, neither us nor the customers have successfully received these email notifications.Please assist us in resolving this issue.
Thank you
neranWP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Good Morning –
Help with WooCommerce is available from that team directly via https://woocommerce.com/contact-us/ This site isn’t hosted through our managed environment here at WordPress.com which means I don’t have any access to help you troubleshoot.
When reaching out through that contact-us link, please indicate for the team which trouble shooting steps you’ve already taken.
It sounds like you’re trying to troubleshoot transactional emails. I found this post to help you get started: https://woocommerce.com/posts/how-to-customize-emails-in-woocommerce/
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