WooCommerce Paid Plugin not working
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I keep getting an error message on my LearnPress Courses payment section. It was not there a day ago and now it is not going to the view cart. See my log below.
### WordPress Environment ### WordPress address (URL): https://cybersecurity.com.au Site address (URL): https://cybersecurity.com.au WC Version: 8.6.0 REST API Version: ✔ 8.6.0 WC Blocks Version: ✔ 11.8.0-dev Action Scheduler Version: ✔ 3.7.1 Log Directory Writable: ✔ WP Version: 6.4.3 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: – Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.33 PHP Post Max Size: 512 MB PHP Time Limit: 300 PHP Max Input Vars: 5000 cURL Version: 7.61.1 OpenSSL/1.1.1k SUHOSIN Installed: – MySQL Version: 5.5.5-10.5.24-MariaDB Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 8.6.0 WC Database Prefix: wpcz_ Total Database Size: 58.73MB Database Data Size: 53.75MB Database Index Size: 4.98MB wpcz_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpcz_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpcz_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_actionscheduler_actions: Data: 1.47MB + Index: 0.52MB + Engine InnoDB wpcz_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_actionscheduler_logs: Data: 0.41MB + Index: 0.27MB + Engine InnoDB wpcz_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_cmplz_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpcz_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_frmt_form_entry: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpcz_frmt_form_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpcz_frmt_form_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_frmt_form_views: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpcz_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_gla_budget_recommendations: Data: 0.19MB + Index: 0.14MB + Engine InnoDB wpcz_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpcz_learnpress_files: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpcz_learnpress_order_itemmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpcz_learnpress_order_items: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpcz_learnpress_question_answermeta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_learnpress_question_answers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_learnpress_quiz_questions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_learnpress_sections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_learnpress_section_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_learnpress_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_learnpress_user_itemmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpcz_learnpress_user_items: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wpcz_learnpress_user_item_results: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_lifterlms_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_lifterlms_events: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_lifterlms_events_open_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_lifterlms_notifications: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpcz_lifterlms_product_to_voucher: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_lifterlms_quiz_attempts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_lifterlms_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_lifterlms_user_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_lifterlms_vouchers_codes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_lifterlms_voucher_code_redemptions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_lifterlms_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wpcz_loginizer_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_options: Data: 30.42MB + Index: 0.16MB + Engine InnoDB wpcz_pmpro_discount_codes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpcz_pmpro_discount_codes_levels: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_pmpro_discount_codes_uses: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_pmpro_memberships_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_pmpro_memberships_pages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_pmpro_memberships_users: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpcz_pmpro_membership_levelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_pmpro_membership_levels: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpcz_pmpro_membership_ordermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_pmpro_membership_orders: Data: 0.02MB + Index: 0.20MB + Engine InnoDB wpcz_pms_member_subscriptionmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_pms_member_subscriptions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_pms_paymentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_pms_payments: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_postmeta: Data: 0.48MB + Index: 0.20MB + Engine InnoDB wpcz_posts: Data: 18.30MB + Index: 0.23MB + Engine InnoDB wpcz_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_thim_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_tutor_earnings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_tutor_quiz_attempts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_tutor_quiz_attempt_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_tutor_quiz_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_tutor_quiz_question_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_tutor_withdraws: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_usermeta: Data: 0.13MB + Index: 0.03MB + Engine InnoDB wpcz_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpcz_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wpcz_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wpcz_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wpcz_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpcz_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpcz_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpcz_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wpcz_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpcz_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_yoast_indexable: Data: 0.08MB + Index: 0.09MB + Engine InnoDB wpcz_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpcz_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpcz_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpcz_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### attachment: 96 course: 1 courses: 2 customize_changeset: 131 elementor_library: 1 extb_post_footer: 1 extb_post_header: 2 extb_post_json: 17 extb_post_main: 8 extb_post_sidebar: 4 forminator_forms: 1 llms_engagement: 1 llms_form: 3 lp_assignment: 1 lp_cert: 1 lp_course: 3 lp_lesson: 8 lp_order: 2 lp_question: 12 lp_quiz: 2 nav_menu_item: 53 page: 94 pmpro_course: 2 pms-subscription: 3 post: 7 preset: 3 product: 6 revision: 536 shop_order_placehold: 5 tutor_enrolled: 1 wp_block: 6 wp_navigation: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (22) ### Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.1 Colibri Page Builder PRO: by ExtendThemes – 1.0.299-pro Colibri Page Builder: by ExtendThemes – 1.0.253 Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.5.6 Forminator: by WPMU DEV – 1.29.0 LearnPress - Assignments: by ThimPress – 4.1.1 LearnPress - Certificates: by ThimPress – 4.0.8 LearnPress - Gradebook: by ThimPress – 4.0.4 LearnPress - Stripe Payment: by ThimPress – 4.0.2 LearnPress - WooCommerce Payment Methods Integration: by ThimPress – 4.1.3 LearnPress: by ThimPress – 4.2.6 LiteSpeed Cache: by LiteSpeed Technologies – 6.1 Loginizer: by Softaculous – 1.8.3 Paid Memberships Pro: by Paid Memberships Pro – 2.12.10 Paid Memberships Pro - Courses for Membership Add On: by Paid Memberships Pro – 1.2.5 Paid Memberships Pro - WooCommerce Add On: by Paid Memberships Pro – 1.8 Simple Sitemap: by David Gwyer – 3.5.10 Subscriptions For WooCommerce: by WP Swings – 1.6.0 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.23.16 WooCommerce Stripe Gateway: by WooCommerce – 7.9.3 WooCommerce: by Automattic – 8.6.0 Yoast SEO: by Team Yoast – 22.0 ### Inactive Plugins (5) ### Elementor: by Elementor.com – 3.19.2 Google Listings and Ads: by WooCommerce – 2.5.17 Hello Dolly: by Matt Mullenweg – 1.7.2 Jetpack: by Automattic – 13.1.1 Starter Templates: by Brainstorm Force – 4.0.12 ### Settings ### API Enabled: – Force SSL: – Currency: AUD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to Woo.com: – Enforce Approved Product Download Directories: ✔ HPOS feature screen enabled: ✔ HPOS feature enabled: ✔ Order datastore: AutomatticWooCommerceInternalDataStoresOrdersOrdersTableDataStore HPOS data sync enabled: – ### WC Pages ### Shop base: #442 - /shop/ Cart: ❌ Page visibility should be public Checkout: #882 - /checkout/ My account: ❌ Page visibility should be public Terms and conditions: ❌ Page not set ### Theme ### Name: Colibri WP Version: 1.0.99 Author URL: https://colibriwp.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: – ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-pre-publish-modal settings async-product-editor-category-field Daily Cron: ✔ Next scheduled: 2024-02-16 07:45:27 +00:00 Options: ✔ Notes: 75 Onboarding: completed ### Action Scheduler ### Canceled: 1 Oldest: 2024-01-28 09:36:14 +0000 Newest: 2024-01-28 09:36:14 +0000 Complete: 1,173 Oldest: 2024-01-18 11:43:48 +0000 Newest: 2024-02-16 01:23:06 +0000 Failed: 162 Oldest: 2024-01-28 08:05:33 +0000 Newest: 2024-02-15 10:48:05 +0000 Pending: 9 Oldest: 2024-02-16 01:24:06 +0000 Newest: 2024-02-16 19:48:06 +0000 ### Status report information ### Generated at: 2024-02-16 01:23:33 +00:00Self-declared URL: http://www.cybersecurity.com.au
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hi there!
Unfortunately, we cannot assist because your site is not hosted on WordPress.com. It’s a self-hosted WordPress.org site hosted by a different hosting company.
We do not have access to self-hosted sites, so I cannot see the setup of the backend of your account.
To clarify:
- WordPress.com is a managed host platform that offers WordPress in a pre-customized server environment already set up for you to build your site. Hosting with WordPress.com is free, and the server, security, updates, and site optimization are all handled by us. We offer free and paid plans that provide additional features for your site based on your needs (plugins, custom themes, etc). You also have access to professional assistance via Happiness Engineers to address any issues you encounter.
- WordPress.org is a self-hosted platform, meaning you download the WordPress software and install it on a web server from a host of your choosing. You have to pay the host when you’re self-hosting, and the server, security, updates, and site optimization are all handled by you. This gives you more flexibility and control of your plugins, themes, and code but also more responsibility to ensure those things are operating correctly.
Our support page dives more into the differences:
https://en.support.wordpress.com/com-vs-org/
I recommend contacting your site host, as they would be better positioned to assist you since they have access to your account. Also, the open-source forum community is always available and prepared to help users with self-hosted sites: https://wordpress.org/support/forums
You can also post on the WooCommerce support forum if you believe the issue to come from WooCommerce.
Thanks!
- The topic ‘WooCommerce Paid Plugin not working’ is closed to new replies.
WordPress.com Forums 