Woocommerce Payments

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  purewhitetail · Member · Aug 10, 2021 at 12:51 am

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  I’ve downloaded, installed and set up the plugin. I’ve created the account with Stripe. I’ve configed the plugin. I’m experiencing several issues.
  1. Attempted payments Error 414 and time out. This causes issue 2.
  2. Customer attempt payment again and are double or triple charged.
  3. Orders are auto canceled even though payment goes through.
  4. Order numbers are not being recorded on transactions.
  5. I can’t refund a transaction because the order is “Canceled”.
  6. Support keeps saying my email is not confirmed so I cant get any support.

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Aug 15, 2021 at 4:06 pm

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  Hi there!

  As your question is related to WooCommerce, please create a new ticket within your WooCommerce dashboard at https://woocommerce.com/my-account/create-a-ticket/ or post on the WooCommerce support forum at https://wordpress.org/support/plugin/woocommerce/

  We can primarily help with WordPress.com sites on this forum. For help with WooCommerce, please reach out to WooCommerce support through one of the channels mentioned above.

  Thanks!