WooCommerce Plug-in Issue
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I was having issues with the WooCommerce plug-in, so we deleted the previous app in an effort to solve the issue. Now when I attempt to add the plug-in back to the site it says the destination file already exists and the installation fails. I have searched and cannot find the destination file anywhere to manually remove, but I really need to get this plug-in up and running.
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Hi there,
Seems like you have an issue with configuring the plug-ins.
To find the settings for the same go to My Site(s) → Tools → Plugins → Installed Plugins.
Under your installed plugin, look for Settings, View Details, Docs, or Support (each plugin offers different links). Those menu items will take you to information on configuring your plugin.
For more information, you can refer here:- https://wordpress.com/support/plugins/managing-plugins/#managing-your-plugins
Hope this helps!
Cheers!
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@trfcadmin, the instructions on WordPress.com support pages won’t help you because your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
You can look for help at the community forums here: https://wordpress.org/support/forums/
http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
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