woocommerce plugin

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  soulsemg · Member · May 21, 2024 at 12:27 am

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  how can I fix the woocommerce plugin? Everytime it is activated I am unable to edit the shopping page using elementor. ‘I have checked with the plugins and the woocommerce plugin is not supporting the WordPress version that you are in’. This came from my host. How do i resolve this issue?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  w32kazedetodo · Staff · May 27, 2024 at 1:50 pm

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  Hi there,

  From what you mentioned it seems the WordPress version might be too outdated for Elementor/WooCommerce. You can check the current WordPress version within the dashboard under updates or under tools -> Site Health -> Info, by expanding the WordPress section.

  Take into account that the current version is 6.5.3, having older versions might cause issues like the ones you see or even security breaches.

  That being said, I see your site is hosted with WEBSITEWELCOME.COM rather than WordPress.com so I can only share some general guidelines and recommendations since we’re not able to access the site. Take into account that by migrating your site with us you can enjoy our hands-on specialized WordPress support which could further help you with situations like this one and way more.

  If this might be something you would be interested in don’t hesitate to check this form https://wordpress.com/support/request-a-free-migration/ or answer the thread :)