Woocommerce plugins issue

• 

  bikashraj0666 · Member · May 19, 2020 at 1:09 pm

  • Copy link
  • Add topic to favorites

  When i activate woocommerce plugins in wordpress , i cant use dashboard, wp-admin , but after deactivate, it work pl solve my issue

• 

  obt28 · Member · May 19, 2020 at 1:54 pm

  • Copy link

  Hello @bikashraj0666 –

  Sorry to hear you’re running into this issue with your website!

  What is your website address that you currently need help with?

  Best,

• 

  bikashraj0666 · Member · May 19, 2020 at 2:28 pm

  • Copy link

  swadeshistall. com

• 

  adarshhalan · Member · May 19, 2020 at 2:29 pm

  • Copy link

  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

  Thanks

• 

  bikashraj0666 · Member · May 19, 2020 at 2:35 pm

  • Copy link

  Sir,
  When activate woocommerce plugins in wordpress dashboard my wp-admin page, dashboard and home page goes fatal, display page goes out of orderissue due to plugins

• 

  obt28 · Member · May 19, 2020 at 4:36 pm

  • Copy link

  Hello @bikashraj0666 –

  In addition to @adarshhalan you can post your question on the WooCommerce help forum if you’re using a free Woocommerce extension here: https://wordpress.org/support/plugin/woocommerce

  However, If you have a Woocommerce paid extension you can gain access to support by creating a ticket here: https://woocommerce.com/my-account/create-a-ticket/

  This forum is for WordPress.com hosted site only.

  Best,