WooCommerce POS app not working

• 

  omibarbosapr · Member · Apr 14, 2023 at 5:58 pm

  • Copy link
  • Add topic to favorites

  Hi, our WooCommer POS plugin and mobile app are not retrieving info from our site and its presenting an error.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  supernovia · Staff · Apr 14, 2023 at 10:27 pm

  • Copy link

  Hey there! Your site isn’t hosted on our services, but if you’re having trouble with the plugin, can you use these steps to get in touch with support and troubleshoot?

  https://woocommerce.com/document/pixel-manager-pro-for-woocommerce/troubleshooting/

  You might also look for the specific error you’re getting to see if there are more specific steps for resolving it. Hoping this helps!

  If you need more help with your WordPress installation, you’ll want to be sure to use the forums for the free, DIY WordPress code instead, as these forums are primarily for our free-tier hosting.

  Here’s an overview of our services vs the DIY software, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site and any questions you have. We can confirm the best plan for your case and recommend your next steps.

  Cheers!