Woocommerce Refund Stuck as Estimated

• 

  coppergrainwoodworking · Member · Sep 11, 2023 at 4:03 am

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  I processed a refund manually on my website on August 26th, 2023. I noticed today the deposit under Payments is still showing as ‘Estimated’ and has not withdrawn from my account, even thought the order status shows it’s been refunded. How can I process the refund so that my customer gets their money back?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  aisajib · Member · Sep 14, 2023 at 7:37 am

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  Hi there!

  I see that you have sent an email to WooCommerce support, and it’s in their queue already. We can help with WordPress.com sites on this forum, so please wait until the WooCommerce support team gets back to you via email.

  Thanks!