WooCommerce Reports not downloading or being emailed

  • Unknown's avatar
    envelait · Member ·

    Hello, We have noticed lately since about 5-22-23 that the customer reports won’t download or if they would download it would be incomplete data. I’m not sure if this is happening to others but I just started last week. We are using the most updated versions of WordPress and WooCommerce. Any help would be welcomed.

    Self-declared URL: https://bullionexpress.com/
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    Thank you for contacting us on the free support forums for websites hosted on WordPress.com. I understand that your site is not hosted with us, which limits our ability to provide extensive assistance. However, I’d be happy to guide you in the right direction to seek help.

    For your specific needs, I recommend reaching out to WooCommerce support. If you have any paid WooCommerce products, you can contact them at https://woocommerce.com/my-account/create-a-ticket/

    If you do not have any paid products, you can seek assistance at https://wordpress.org/support/plugin/woocommerce/

    I hope this information proves helpful to you!

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