Woocommerce site not loading through google seach on chrome android

  • Unknown's avatar
    wookaro · Member ·

    Hello,

    One of our client’s Woocommerce websites is not loading through google search on chrome on some Android phones. Please let me know what can be done for them. Thanks. the site is : fabriconlinestore.com

  • Unknown's avatar
    helper-heroponriki · Member ·

    Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere. We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

    If it’s not loading on mobile devices, you would need to look into the theme, plugins, and hosting configuration in order to narrow down the issue. Loading the site on a mobile device there’s a 404 Not Found error which would indicate a problem with your hosting server.

    You should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you sort this out.

    I hope that helps!

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