Woocommerce SMTP

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  freshexpresssg · Member · Nov 19, 2018 at 7:04 am

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  My woocommerce invoice email goes to customers spam email.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Nov 19, 2018 at 12:51 pm

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  Hi there,

  You’ve posted in the support forums for free sites hosted on WordPress.com.

  We cannot help with the WooCommerce plugin or the open source WordPress software here, and we also have no control over your mail server at your hosting provider.

  You can find WooCommerce’s documentation on setting up DKIM and SPF records that should prevent this at https://docs.woocommerce.com/document/automated-follow-up-emails-docs/setting-up-spf-and-dkim/, but you’ll need to contact your hosting provider for help configuring those records on your domain.

  For more help with the WooCommerce plugin you can reach their support at https://wordpress.org/support/plugin/woocommerce or https://woocommerce.com/contact-us/