Woocommerce Store/Printful

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  wandie305 · Member · Jul 6, 2020 at 8:49 pm

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  My transactions are not going through for my store. After I put in payment information (all correct information), it says something is wrong then gives options to try again or return to site. I use Paypal checkout. Do you know why this might be happening and where would be the best place to get help?

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  kokkieh · Staff · Jul 7, 2020 at 7:58 am

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gatewy add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/

  For help with the Printful integration, please contact support for that service directly.

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  wandie305 · Member · Jul 8, 2020 at 9:14 pm

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  Thanks!