WooCommerce Stripe Gateway
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Dear Sirs
Our site is using wordpress/woocommerce/WooCommerce Stripe Gateway.
We are try to open oversea market and we just have a new customer place a order. But unfortunately she can’t make the payment, she can’t find the credit card payment option in the checkout page.
I just found it out, maybe it is a setting problem. WooCommerce > Payments > Stripe > Payment Methods > Specific countries. I try to add another countries, but it didn’t save. And I also try All countries, and it still didn’t save.
We don’t have problem with local customer, but oversea. Please help me. Thank you!
Best regards
Tommy
I don’t have a site with WordPress.com yet
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Hi @tomeilee,
We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result, we don’t have the ability to take a closer look at your site.
Instead your host uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com.
The good news though is that help is available in the WordPress.org forums:
- https://wordpress.org/support/plugin/woocommerce
- https://wordpress.org/support/plugin/woocommerce-gateway-stripe/
The folks in those forums are experts in WooCommerce and are in the best position to help.
Hope this points you in the right direction.
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