WooCommerce Stripe – How to not charge immediately

  • Unknown's avatar
    filipebotasso · Member ·

    Hi everyone.

    I have a website integrated with WooCommerce and I’m using Stripe as a payment gateway. Everything works fine so far but the payments are being carged automatically and we need to check the order before process these payments.
    I already unchecked the ‘Capture charge immediately’ box on WooCommerce -> Settings -> Payments -> Stripe, but the payments keeps processing automatically.
    The Stripe’s support had mentioned another box to uncheck, called ‘Stripe Modal Checkout’ but this was disabled on version 4.2.0.
    Is there anyway on the woocommerce backend to me force every transaction to not charge imediatelly and wait for us do that on Stripe’s dashboard?

  • staff-mckluskey · Staff ·

    Hi there,

    If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

    https://woocommerce.com/my-account/create-a-ticket/

    But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

    https://wordpress.org/support/plugin/woocommerce

    These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

    WordPress.com vs. WordPress.org

  • Unknown's avatar
    corsonr · Member ·

    Hi there,

    Since you opened a ticket on woocommerce.com I’ll close this one to avoid duplicates.

  • The topic ‘WooCommerce Stripe – How to not charge immediately’ is closed to new replies.