WooCommerce tech issues
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I’ve been having issues connecting my FedEx account with WooCommerce. Now the issue I have is how you can configure it to multiple items in one box? One item qualifies as a small box but when they get two or more it charges a high price for shipping and it doesn’t seem to qualify it as a large box although it would fit in one. Can someone guide me?
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Hi there,
If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:
https://woocommerce.com/my-account/create-a-ticket/
But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:
https://wordpress.org/support/plugin/woocommerce
These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:
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