WooCommerce to Paypal not working – help

  • Unknown's avatar
    carbon6studio · Member ·

    Hello WooCommerce Support,

    Have you recently found that Paypal have been doing something to their system where it is effecting any WooCommerce Sales.

    A client of mine who has this shop with the WooCommerce plugin in place

    Shop

    has found that when people try to buy anything they get a Paypal notice saying ‘The invoice has already been paid. Please contact the merchant.’ <> button. I would send you a screen grab but there is no functionality to do that .

    My web developer has updated all the WordPress plugins to the latest ones including WooCommerce yesterday and still we get the same notice and the shop it no longer working with Paypal.

    Can you help? Thanks, Rob

    (email visible only to moderators and staff)

  • kokkieh · Staff ·

    Hi Rob,

    You are posting in the support forums for the hosting provider, WordPress.com. We do not provide support for the WooCommerce plugin here.

    For help with the PayPal payment gateway plugin available on WooCommerce.com, please contact WooCommerce support directly at https://woocommerce.com/my-account/create-a-ticket/

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