Woocommerce WordPress Plugin Failed Install

  • Unknown's avatar

    I cannot install the woocommerce plugin onto my site. I have two separate sites on the same hosting platform. The first site I was able to install and use the plugin just fine. However, the second site does not allow the download. It says the destination folder already exists. I’ve tried to research how to delete the file but have had no luck. I have since deleted the plugin from the first website but still, get the same error message when trying to install it on the second site. I am using the WordPress dashboard to build my site and my hosting is through EasyWP(namecheap)

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    These community forums only provide support for WordPress.com hosted sites. The WooCommerce team should be able to assist you with this.

    The WooCommerce forums are located here:

    https://wordpress.org/support/plugin/woocommerce/

    If you have a paid WooCommerce extension or a Business Plan, you can also reach out to them here.

    Thanks!

  • Unknown's avatar

    Thank you!! I’ll contact them now

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