Woodfeed > Google Merchents (Shopping)
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Hey WordPress,
We are experiencing issues with our WooFeed Plugin, This is not feeding prices including VAT to Google Merchants.
In the Woofeed and on my website snowsafe.co.uk it shows prices including VAT but within Google Merchants Centre it shows as NET of VAT.
Please see error message it’s giving me in Google Merchants:
Account suspended due to violation of feed specification: inaccurate prices (due to value added tax (VAT) related issues)
When speaking to google they have asked me to contact WordPress as its an issue with our account.
Does anyone know if this is a Woofeed issue and if you have experienced this problem in the past and how you fixed this?
Kind regards
Cain
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Hi there!
Can you please let me know the address of the site you’re working on?
Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:
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Ah okay, these forums are for the free sites using our managed hosting service, which can be quite different from running your own WordPress installation at another host.
You’ll likely get the most help contacting support for your plugin. I’m not finding one with this exact name so far, but if you bought it through WooCommerce.com you should be able to do that here:
http://woocommerce.com/contact-usOr if it’s this one, they have a forum:
https://wordpress.org/support/plugin/webappick-product-feed-for-woocommerce/Does that help? And if you need more general WordPress help, here’s a link to the correct forums for self-managed sites:
https://wordpress.org/support/forums/
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