Woopayment

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  almazvoyages · Member · Mar 13, 2024 at 8:18 pm

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  Hello, I received my first payment but for the last 15 days it has remained as ‘available funds’ but has never been deposited into my account.
  I need help please

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Mar 15, 2024 at 11:14 am

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  Hi,
  
  I’ve checked it, and the site almazvoyages.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
  
  You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here: https://wordpress.com/support/com-vs-org/
  
  Your site is hosted with OVH. You need to contact them to get assistance with this site.
  
  In this case, I’d recommend getting in contact with Woo or you can also reach out to their forums
  
  Hope this helps!