Word Ad's not displaying correctly

msembro · Member · May 28, 2012 at 7:15 pm
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Hey guys,

I recently just switched my theme. Now my word ad in the right sidebar is not displaying correctly. It is offset and not in place where it is supposed to be, therefore being cut off.

Is this a problem with my theme settings? or is there something else that can be done to fix this?

The blog in question is slappablog.com

Thanks,

Matt

The blog I need help with is: (visible only to logged in users)
timethief · Member · May 28, 2012 at 7:19 pm
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This thread is flagged for Staff atention. Thanks, in advance, for your patience while waiting.
staff-blorbo · Staff · May 28, 2012 at 7:28 pm
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It seems to be displaying just fine. Would you please try clearing your browser’s cache?

Solve Common Browser Issues
msembro · Member · May 28, 2012 at 7:52 pm
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It does not seem to be working for me in IE or Chrome even after clearing the cache
staff-blorbo · Staff · May 28, 2012 at 8:49 pm
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Which version of IE and Chrome are you running?
msembro · Member · May 28, 2012 at 8:53 pm
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Most up to date Google Chrome (19.0.1084.52) and IE 9
staff-blorbo · Staff · May 28, 2012 at 8:55 pm
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Hm, I’m noticing a problem in Chrome 19. I’ll check IE 9 as soon as my VM has finished booting.

Meanwhile, would you please a take a screenshot of what you see and upload it via Media -> Add New in your blog’s Dashboard?
msembro · Member · May 28, 2012 at 8:58 pm
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Done
staff-blorbo · Staff · May 28, 2012 at 9:02 pm
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Thanks, was that with Chrome or IE 9?
msembro · Member · May 28, 2012 at 9:03 pm
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That one was with chrome, sorry for cutting off the screenie
staff-blorbo · Staff · May 28, 2012 at 9:06 pm
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Unfortunately, I can’t see the problem under IE 9 either.

Would you please try disabling all add-ons and extensions in each browser, then check again?
msembro · Member · May 28, 2012 at 9:19 pm
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I have no add-ons as I am using a brand new machine.

I also tried on another laptop in my office, and still the exact same thing with IE 9. hmm
msembro · Member · May 28, 2012 at 9:35 pm
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The Ad is also being cut off when viewed from my android (Not on my company’s WiFi). So it can’t possible be web/admin settings
staff-blorbo · Staff · May 28, 2012 at 9:49 pm
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Are you running the latest version of Flash?

http://get.adobe.com/flashplayer/
msembro · Member · May 28, 2012 at 10:13 pm
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Yes, I updated both chrome and IE 9. I am still having the same problem
staff-blorbo · Staff · May 28, 2012 at 10:20 pm
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Ok, this is rather weird. Are you running any third-party security software? If so, would you please try with that disabled?
msembro · Member · May 28, 2012 at 10:40 pm
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Running now security software, and I said above that I already tried it on my android as well. I also tried it on a Co-workers computer. Still won’t display properly. I’m beginning to think this has something to do with the theme?
msembro · Member · May 28, 2012 at 10:41 pm
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No*

Sorry for the double post
staff-blorbo · Staff · May 28, 2012 at 10:43 pm
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I sincerely doubt it. I have now checked this on two separate computers (one VM on my Mac and an actual PC, both running Win 7) with IE 9 and Chrome 19, and I have not been able to reproduce the problem.

Do you have access to any other computers that you could check from? Also, could you please get screenshots from each showing the full browser window?
msembro · Member · May 28, 2012 at 10:50 pm
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I will be home in about an hour and will check with my desktop PC. If I still see the problem I will also try firefox.

Internet Explorer: http://slappablog.files.wordpress.com/2012/05/ie1.png
Chrome: http://slappablog.files.wordpress.com/2012/05/chrome1.png

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