Word Press Admin Access – HTTP ERROR 500

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  jwhitem20 · Member · Nov 24, 2020 at 3:38 pm

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  Hi

  I cannot access my wpadmin page HTTP ERROR 500 showing.

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  staff-blorbo · Staff · Nov 24, 2020 at 6:54 pm

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  What is the URL of the site with the problem?

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  jwhitem20 · Member · Nov 25, 2020 at 11:41 am

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  http://www.breakbreadcatering.co.uk

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  staff-mckluskey · Staff · Nov 25, 2020 at 11:45 am

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  Thanks for that. I’m afraid that your site is not hosted with WordPress.com, though. It is a site using the open-source WordPress software (from WordPress.org) but hosted with 123 Reg.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere, we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/.

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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  jwhitem20 · Member · Nov 25, 2020 at 12:55 pm

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  It’s hosted with bluehost with WordPress setup on there . I’m wondering if resetting WordPress is the way forward ? I believe something has corrupted when I attempted to load it into the live site

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  staff-mckluskey · Staff · Nov 25, 2020 at 1:42 pm

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  I’d suggest looking for a plugin/theme conflict – this is what usually causes 500 errors.
  Try temporarily disabling all plugins. If the problem goes away, enable them one by one to identify the source of the problem.

  For more help, please use the community forums at https://wordpress.org/support/forums/ as we can only help with WordPress.com-hosted sites here.