Word Press & it’s Functions
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We currently have a website through 3D Cart & were looking to switch to a new platform for specific reasons. Before I dive into the reasons, I would like to ask a few questions about what we currently have with Word Press. Before I arrived at this company it already had an account setup with both 3D Cart & Word Press, but we never used Word Press. It appears we have some things purchased & I would like to know what exactly we have purchased, what each item does & what more do we need to setup a website. Regarding setting up a website, how do we go about that process? Is there a price list we can look at? Can your design team create one for us, if so, what’s the cost?
In addition, the reason we are leaving 3D Cart is because it was not compatible with our new inventory system called ‘Fishbowl.’ Is Word Press compatible with Fishbowl? Do other businesses use Fishbowl with Word Press? Is it successful? Are you able to pin point issues? Do companies have any issues with using Word Press – Fishbowl – Ship Station all combined? For example, a customer purchases something on our website, the website sends the information to Fishbowl, Fishbowl sends the information to Ship Station. Once Ship Station receives all the information it needs, it sends information back to Fishbowl & Fishbowl sends the remaining info back to our website. In other words, all 3 platforms must perform together to successfully operate our business. Please let me know if you can help me out with my questions as we are pursuing all options in hope to find the best one. Were currently on a time crunch & need to get things done quickly.
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Howdy –
Thanks for getting in touch. I am happy to answer all of these questions and help you get on your way with a new setup.
Based on the description provided, you are going to require some plugins to run the site. You can use plugins on WordPress.com with our business plan option. This gives you the functionality of running your own WordPress installation but you have a dedicated support team and managed environment.
There are many differences between running your own WordPress installation with a separate hosting provider and using a business plan at WordPress.com. At WordPress.com you won’t need a separate host (regardless of site size). More details here: https://en.support.wordpress.com/com-vs-org/
Give that page a read and then let me know if you have any more questions about using WordPress.com versus running your own WordPress installation.
Our eCommerce plugin, WooCommerce, works with Fishbowl. You can use WooCommerce on either version of WordPress. This should be helpful:
https://www.fishbowlinventory.com/wiki/WooCommerceAs for the other questions.
Regarding setting up a website, how do we go about that process?
That is going to depend greatly on which version of WordPress you decide to go with. Here are the basic “getting started” materials for both.
WordPress installation:
https://codex.wordpress.org/Getting_Started_with_WordPressWordPress.com:
1. https://learn.wordpress.com/
2. https://en.support.wordpress.com/video-tutorials/
3. https://en.support.wordpress.com/grow-your-community/
4. https://en.support.wordpress.com/getting-more-views-and-traffic/Is there a price list we can look at? Can your design team create one for us, if so, what’s the cost?
If you choose to run a WordPress installation that is much more hands on. Depending on your experience you may choose to hire someone for assistance. This is not something offered by the community of volunteers which can be found at https://wordpress.org/support/
On WordPress.com we are not able to design and build the site but we are here to support you along the way, answer questions, and fix it should something break. You’ll have dedicated access to live chat support team 7 days per week. Support is included with your annual renewal of the plan, no additional charge.
Get back to me here if you have any additional questions.
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ooops! I forgot to include the link to our plan options on WordPress.com. The features and pricing are on this page https://wordpress.com/pricing/
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Thank you for the quick feedback. So, when I go on to Word Press and look at theme’s (for example: https://wordpress.org/themes/maxstore/), and say I really like the look of this… What are the next steps I would need to take to 1. Convert this into our website 2. Add plug-ins such as Ship Station, Fish Bowl, Quick Books 3. If we chose to do the business plan, is the theme mentioned above free or is that an additional cost 4. If we don’t know coding & would prefer tech support to help us format it the way we need it, where do I go for that & what cost 5. Say we currently have a website with a different platform, are we able to transfer that domain name to Word Press or edit it?
Ultimately, we are looking for a way in which we can choose a theme, contact Word Press & inform them that we like the theme & want to move forward with it (as well as the Business Plan Package). Then, we’d like to tell tech support what plug-ins we need to have setup. After the plug ins, we’d need to know how to add all our products to the website, etc., etc.
Again, I’m not sure if all of this is possible, but it’s worth asking! Thanks!
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In order to move forward with getting set up you’ll need to add the business plan to your cart, and pay for it.
Go to https://wordpress.com/pricing/
Once that upgrade is added to your account you can reach us for live chat support via https://wordpress.com/help/contact/ This week it is a bit limited because of our annual company-wide Grand Meetup. The other 50ish weeks of the year it’s available 24/7 through that link.
That theme needs downloaded to your local device and then you’ll upload it on to your WordPress.com site by clicking My Sites – Themes – Add.
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