Word Press – Updated Plug-In now not working
-
My site – http://www.rethinkvideos.net is no longer accessible and it seems to have happened after I updated a plug-in (w-retina-2) or something like that.
Now I can’t even get into the back-end of my set-up to work on/fix it.
http://www.rethinkvideos.net/wp-adminCan anyone help?
In addition I can’t even remember my password becuase it is saved in my browser, but since I can’t even get to the back-end log-inI am unsuccessful logging in.
The blog I need help with is: (visible only to logged in users)
-
rethinkvideos.net is not hosted by wordpress.COM. It is hosted by GoDaddy.com
WordPress.COM hosted sites and WordPress>ORG software installs on paid hosting and local installs have different logins and different support documentation.
We provide support only for WordPress.COM hosted sites on our servers and your site is not among them. WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/
For hosting issues contact your web host. For software issues post to the WordPress.ORG support forums.
The wordpress.ORG support forum is at http://wordpress.org/support.
The wordpress.ORG login link is here https://login.wordpress.org/
If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
I really appreciate your immediate response. I do understand that the Host is GoDaddy but everything I work on is through the WordPress backend and even if you notice in the code it is an issue with the plugin that was updated through the word press site then took away access.
Given that I don’t see how GoDaddy could help with a word press issue. Am I still missing something?
Thank you for your time!
-
For software issues post to the WordPress.ORG support forums.
The wordpress.ORG support forum is at http://wordpress.org/support.
The wordpress.ORG login link is here https://login.wordpress.org/
If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.
- The topic ‘Word Press – Updated Plug-In now not working’ is closed to new replies.
WordPress.com Forums 