WordAds July/August not updated

  • Unknown's avatar

    My WordAds earnings stop in June. Shouldn’t I see July or August by now? I still have the ads running, but the earnings aren’t listed. (It’s not a matter of making no money in those months–my following has only grown and daily views have just short of doubled.)
    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi, you may be interested in this thread which explains the “delay” for July’s earnings: https://en.forums.wordpress.com/topic/wordads-results-for-july/

    Additionally, reporting & payment processing will be delayed this month while we work to upgrade our system for reporting earnings and generating payments. In the future, this will provide reporting and payments on a more reliable schedule.

    Also see here: https://en.forums.wordpress.com/topic/wordads-221/

    WordAds earnings do not appear in real time, but are posted three to six weeks after the end of a given month. Our terms of service state earnings are released at the latest by 45 days after the end of the month, though usually they are released sooner.

    Earnings for July has not been released yet, as we’re upgrading our system and this is causing delays with processing that month’s figures.

    Hopefully they’ll be up soon, since 45 days since the end of July is next week, but let us know if you have any further questions or issues. :)

  • Unknown's avatar

    Also, just want to confirm:

    It’s not a matter of making no money in those months

    Yes, you’re right. WordPress.com will always show your earnings for a specific month, even if that earnings for that month are very low.

  • Unknown's avatar

    Hi, Torres. My earnings for July are appearing now, but, strangely enough, they are quite low for what I expected (specially comparing to the previous months). Also, the numbers appeared yesterday, and then they disappeared misteriosly. Now, they appeared again.
    Can you please take a look at the problem?

  • Unknown's avatar

    I’m quite confused since all the messages here are saying that the earnings have not been released yet. In my case they have – but the earnings are strangely low and they appeared, suddenly disappeared and then came back. I thought it has something to do with the problems WordPress are facing with the upgrade you mentioned.

  • Unknown's avatar

    Oh, I’m sorry, I just realised you’re not part of the staff. My mistake. Pardon.

  • Unknown's avatar

    You’re right, I’m not part of the staff team, and I’m as frustrated as you are by the completely outrageous and disappointing earnings for July.

    Nonetheless, I’ve tagged WordPress.com staff to help you with this issue so you should receive a response from a staff member within the next few hours.

  • Unknown's avatar

    Quick mention to staff: @cauppon also said something similar in this thread: https://en.forums.wordpress.com/topic/wordads-results-for-july/

  • Unknown's avatar

    To keep everything in one place I’m going to close this thread and will reply over at:
    https://en.forums.wordpress.com/topic/wordads-results-for-july/

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