Wordads still says unpaid and no estimate on february

• 

  letsplaynintendoita · Member · Mar 8, 2018 at 8:15 am

  • Copy link
  • Add topic to favorites

  Hi, though it’s been paid, it still says unpaid, and also february ‘s not there yet (the ones we’ll recieve this month) is it normal?

  The blog I need help with is: (visible only to logged in users)

• 

  kruttikaphalke · Member · Mar 8, 2018 at 9:58 am

  • Copy link

  Hi there,

  I am tagging this thread with MODLOOK so staff can help you with this issue.

  Please keep patience while someone from support staff gets back to you.

  Thanks!

• 

  kokkieh · Staff · Mar 8, 2018 at 10:43 am

  • Copy link

  Hi there,

  February earnings are still being processed.

  Usually earnings are released about two weeks after the end of the given month, with payments happening at the end of the following month, but it can take up to 45 days for earnings to be processed and paid out, depending on when we receive the earnings data from our ad partners and some other internal factors.

  If there are no issues with processing the earnings data, it looks like February earnings should be released towards the end of next week, or else early the week after that.

• 

  justjennifer · Member · Mar 8, 2018 at 10:47 am

  • Copy link

  Glad I refreshed. :) Just mentioning that there is a discussion started last month by @letsplaynintendoita that received these replies from me https://en.forums.wordpress.com/topic/why-does-it-say-unpaid?replies=34#post-3075232 and from staff-doublebassd https://en.forums.wordpress.com/topic/why-does-it-say-unpaid?replies=34#post-3075241 concerning payout dates.

  It seems the unresolved issue here is that the word “UNPAID” appears rather than “Pending.”

• 

  kokkieh · Staff · Mar 8, 2018 at 12:01 pm

  • Copy link

  Thanks for those links, @justjennifer.

• 

  letsplaynintendoita · Member · Mar 8, 2018 at 12:57 pm

  • Copy link

  thanks all for clearifying