WordPress account
-
Hi,
I own the naturalconnectionswellness.com/ domain and host it at bluehost. I think I have another account at wordpress.com (or .org?) that I initial purchased the domain naturalconnectionswellness.com/. All the receipt for autopay come to my email. How do I find out my other account?WP.com: Yes
Correct account: Unknown -
Hi there,
You’re right. That domain is registered by a different WordPress.com account than the one you’re currently logged in to. So to manage it, you need to log in to that other account of yours.
If you cannot access that other account, please follow our Account Recovery guide:
-
-
Hi there,
I am not able to give hints, but you are welcome to try any of your known email addresses in the password recovery tool here: https://en.wordpress.com/wp-login.php?action=lostpassword
It may be the case that you have set up the account under a different email address, and you will know which one if you enter it in the form and then find a password reset email in that inbox.
If that does not help you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
Hope that helps. Please let us know if you have any more questions.
- The topic ‘WordPress account’ is closed to new replies.
WordPress.com Forums 