WordPress account disappeared.

  • Unknown's avatar
    pjweaver · Member ·

    A couple of years ago I was using WordPress to edit my website, 1incrediblelife.com. I didn’t do anything with it for quite awhile because I was working & then on August 31st retired. I used http://www.1incrediblelife.com/wp-login.php to login into my dashboard. When I tried to login after I retired, I couldn’t. I contacted WordPress then & was told that I had no account. Can you check to see what happened?

  • fstat · Staff ·

    Hi there,

    Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Hostgator. Therefore, you need to contact them regarding your login issue.

    We’re only able to provide support for WordPress websites that are hosted by us. If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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