wordpress account hacked?

  • Unknown's avatar

    My WordPress account says my username is not valid. When I have them send me a recovery email it says my user name is a bunch of gibberish

    Correct account: Unknown

  • Hi there,

    What is the username of the account, and the URL of the site you’re trying to access?

  • Unknown's avatar

    The original username was (email visible only to moderators and staff)
    It is now tannerboone1987

    The website is
    Https//fortresscerakote.com

  • Unknown's avatar

    The first verification email WP sent me said that since I had used an email address as a username they were assigning me one and once I logged in I could change the name. So now I have changed it. (Not sure if I waited to long?) But now it says I don’t have any websites.

  • Okay.

    The tannerboone1987 username you used to post this forum thread is completely new. You created this account two hours ago, only twenty minutes before this forum thread, using the Gmail address you gave above. That Gmail address was not associated with any other WordPress.com account before you created this one.

    You haven’t been hacked. You’re just trying to log into the wrong place.

    Right now you’re in the forum for the hosting provider, WordPress.com. But your site isn’t connected with us in any way. So when you tried to log in on our login page, you ended up creating a new account instead.

    Your site is built using the open source version of WordPress found on WordPress.org, and it’s hosted somewhere else.

    To log into your admin user account for that site, you must go to the site’s own login page at https://fortresscerakote.com/wp-login.php

    If your login details aren’t working on that page, you’ll need to contact your hosting provider directly for help, as we have no control over that site.

  • Unknown's avatar

    Wow now I feel stupid. Sorry for the hassle. Thank you for your help! Top notch

  • No problem at all. Glad I could help point you to the right place :)

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