wordpress account hacked and cannot cancel subscription
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help with account hack – my blogs are gone, there is a new user name – I tried to cancel but AI cannot manage and the account comes up as not paid. I have a paid subscription and wanted to cancel but it reads as not paid so I cannot get human help.
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Your account hasn’t been hacked or whatever. You are simply logged in to the wrong account. As you have a paid plan, you must use the Transaction ID to rerstore access to your other account – https://wordpress.com/support/account-recovery/#verify-your-account-ownership
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Hi @almoststrawberrya6d218304d
For your privacy, I created a new ticket, and we can continue our conversation there. I’ll close this ticket for now. 🙂
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