WordPress account not working properly

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  gerdapeacheysviews · Member · May 21, 2021 at 12:41 am

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  I can’t get in to write new posts. Has my WordPress account been cancelled or something?

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  csabarakasz · Staff · May 21, 2021 at 3:09 am

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  Hi there,

  Would you provide your site URL, please?

  Thank you

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  gerdapeacheysviews · Member · May 21, 2021 at 4:24 am

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  My URL is https://gerdapeacheysviews.wordpress.com
  Thanks for your assistance.

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  kokkieh · Staff · May 21, 2021 at 10:56 am

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  Hi there,

  Can you provide some more details on exactly what’s wrong? What are you trying to do, and what happens when you do that?

  The fact that you’re able to post here in this forum means your account still exists, and you’re able to log into it.

  Is the editor not loading properly? If so, it’s likely a problem with your browser.

  Clear the browser cache, and try disabling any browser add-ons you have installed.

  Also check if you’re able to access the editor using incognito mode, or a different browser.

  https://wordpress.com/support/browser-issues/

  Let us know the results.

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  gerdapeacheysviews · Member · May 21, 2021 at 4:43 pm

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  Hey, that was helpful! Using GoogleChrome instead of Safari I was able to access the editor.
  So, how do I clear the Safari cache, so I can go back to using Safari to access WordPress?

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  csabarakasz · Staff · May 21, 2021 at 5:07 pm

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  So, how do I clear the Safari cache, so I can go back to using Safari to access WordPress?

  In the Safari app on your Mac, choose Safari > Preferences, click Privacy, then for clearing cache choose:

  – Remove stored cookies and data: Click Manage Website Data, select one or more websites, then click Remove or Remove All.
  Removing the data may reduce tracking, but may also log you out of websites or change website behavior.