WordPress Account Recovery
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Hi, I manage the wordpress account “jogajungle.wordpress.com”…i’ve been updating the music blog for 5 years and have posted over 20000 entries. Recently, my account was suspended without warning and i later was informed that there was an entry with ‘mature’ content that i had thought been marked “private” (i had been keeping private entries to use to store phone numbers and contact information for people as a reference for myself). I tried to appeal the suspension and explained the mistake but the account remains suspended. Although I downloaded the free XML export yesterday and am planning on upgrading to a paid account where i can transfer the content from the free blog and delete the posts in question, I would like to know the process for transferring the XML files. Just the text alone is a devastating loss. Is there any way to recover the text from the HTML by having wordpress recover the free account on a temporary basis marked “private” so i can cut and paste some passwords and contacts that i didn’t have backed up anywhere else? Any help would be much appreciated, this was really a traumatic loss for me as it was my primary focus over the past several years! Thank you!
The blog I need help with is: (visible only to logged in users)
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Hello,
I am tagging this question with the modlook tag on the Tags section of the sidebar, so that this thread gets the staff’s attention.
Read more about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
Thanks!
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As you are referring to a site that you have had suspended read: Suspended Blogs and Sites
https://en.support.wordpress.com/suspended-blogs/We cannot assist with any blog suspension issues in these support forums. Contact the Terms of Service Staff please. You were provided with a link to do that https://en.support.wordpress.com/suspended-blogs/ in the warning. Please use it.
You may wish to read these:
http://wordpress.com/types-of-blogs/
https://en.support.wordpress.com/user-guidelines/
http://en.support.wordpress.com/advertising/
http://en.wordpress.com/tos/Mistakes can be made but we Volunteers are asked not to discuss or to encourage any discussion of these private matters on the public support forums. Our role is to direct to the relevant support doc https://en.support.wordpress.com/suspended-blogs/, and request that Support Staff close the thread, as only Terms of Service Staff have authority in these cases.
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Hi there,
As @timethief mentioned, matters regarding suspended blogs are only discussed with the Terms of Service Team and not the public forums. Please fill out our contact form if you wish to continue to discuss your site with our team:
Thanks!
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