WordPress account showing private credit card statement file????

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  sharonstruth · Member · Feb 9, 2015 at 3:09 pm

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  One of my wordpress blogs is showing a pdf file of my credit card statement which I DID NOT put on there myself. I am worried this is fraud. There is no rhyme or reason as to why this would show up on this site. I am not even sure who to contact or how to remove it (since I didn’t put this here). Any insights are appreciated. Here is the link in question: https://nutmegbookfestival.files.wordpress.com/2013/08/08-28-2013.pdf

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Feb 9, 2015 at 6:21 pm

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  Sharon,

  My suggestion is to delete this file immediately from your Media Library:
  https://nutmegbookfestival.wordpress.com/wp-admin/upload.php

  The file was uploaded on September 16, 2013, so it seems to have been there a while. It was originally uploaded to:
  https://nutmegbookfestival.wordpress.com/hamilton-browerannette-parker-martin/

  It appears as if maybe you uploaded it accidentally, when you intended to upload another media file instead. Regardless of how it happened, you should delete it right now.

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!

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  sharonstruth · Member · Feb 9, 2015 at 7:13 pm

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  Thank you so much for your reply. I deleted the file and deleted the entire blog because we no longer use it. Problem is that with everything gone, I can still get to this link. Now I’m really baffled. If you try the original link I sent, my statement still appears, even though the site is now gone. I went through the media libraries on my other two blogs to see if the pdf shows up there, but it doesn’t. I’m at my wits end. This files seems to be hidden someplace. Any other suggestions as to where I can fix this? thank you!

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  thatrobyn · Member · Feb 9, 2015 at 9:11 pm

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  Hi Sharon!

  Could you please look in your email box for a confirmation notice? I confirmed the deletion of your site…and need you to click that link for me!

  Once it’s done, let me know.

  Thank you!

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  sharonstruth · Member · Feb 9, 2015 at 9:18 pm

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  Hi Robyn,
  I clicked on the confirmation link you sent. It’s showing me the website as deleted. But when I go to the original link with the pdf, it still appears on my computer.
  Thanks.
  Sharon

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  thatrobyn · Member · Feb 9, 2015 at 10:03 pm

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  Hiya Sharon,

  Thanks for your note.

  Please respond to the email I sent you. The subject line is, “Delete all site content.”

  Best to you.