WordPress Admin

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  itmanagergrandlodgescotland · Member · Aug 18, 2021 at 10:23 am

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  I cannot access WordPress Admin for my site. I Keep getting errors. My site is up and running, i have checked with the host provider and all is OK their.

  Site: https://www.grandlodgescotland.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  aleone89 · Staff · Aug 18, 2021 at 3:17 pm

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  Hello there,

  Many thanks for reaching out.

  What are the errors you’re seeing exactly?

  Many thanks.

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  itmanagergrandlodgescotland · Member · Aug 18, 2021 at 3:34 pm

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  Error establishing a database connection

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  helper-heroponriki · Member · Aug 18, 2021 at 5:50 pm

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  Thanks for the additional details! Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

  That Error establishing a database connection indicates a problem with your MySQL database and you should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you sort this out.

  I hope that helps!