WordPress Admin keeps getting blocked
-
One of your engineers told me to update Safari, which I did. I got into wordpress admin, I uploaded some pictures that then tried to preview it and was blocked again. I keep getting a Norton Security page telling me that my security certificate is out of date and my website is malicious software.
The blog I need help with is: (visible only to logged in users)
-
Hi there.
Warnings such as the one you’re seeing sometimes come up on WordPress.com sites that have a custom domain registered to them, such as yours.
This is because, when you access your Dashboard, we use an SSL certificate to encrypt your connection. SSL certificates need to be signed to a specific domain, and we can’t provide certificates for every mapped domain, so our certificate is signed for WordPress.com.
Norton Security is detecting a certificate signed to http://wordpress.com/ despite the fact you’re connecting via http://kaitlynfaebarrett.com/, and therefore showing you a warning. This is, of course, fine and secure, we just need to change some settings. :)
Could you try following the instruction that we’ve outlined for managing this in Chrome? Safari works in a very similar way:
https://en.support.wordpress.com/https/#manage-in-chrome
Let me know if you have any questions while going through those steps. I’ll be happy to assist further.
-
I have different Block Problem. I can see any blog I want on WPress. I can access my own blog location as admin just fine. But when I try to get to the blog “betweenUniverses.com” on which I have just become an Author and have Admin rights…I am blocked from even SEEING that site. Could be from several failed attempts to login – the username/password combination had to be reset about 3 times. My co-author can use my admin password, and gets onto the site just fine. i can not. Ideas?
-
@1ranwiz: I’m so glad to see you mention that this issue was now resolved in the following thread:
As discussed there, the site you mentioned, betweenuniverses.com, isn’t hosted here at WordPress.com. Instead, it’s setup with another host and is running off the free and open-source software available at WordPress.org. For the sake of clarify, WordPress.com and WordPress.org are two separate entities. You can read the key differences between the two here:
If you have any future problems with that site, your best bet is to post on the WordPress.org support forums here:
- The topic ‘WordPress Admin keeps getting blocked’ is closed to new replies.