WordPress Android App and PC App doesn´t work.

  • Unknown's avatar

    Hi,

    I used the WordPress Android App and PC-App to work on my Blogg.
    Since some Weeks ago, Android and PC App doesnt work. I can only load statistics. The other functions run into some different errors. Articels won´t shown and the other thinks like sites and so on also not refresh or loading. If i log into my blogg via browser all works fine.

    I read an article about this problem and there is the speaking of an wrong Jetpack ID. How can i chack this?

    I used latest WordPress Version, PHP7 , Android 7 and Windows 10. WordPress Apps on Android and PC alos on the latest Versions.

    Is this a Bug of the mobile and the PC App?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi ittweak1,

    Do you need assistance with ittweak.de? If not, please clarify the url.

    If it’s ittweak.de, then your site is not hosted by WordPress.com, you are using a self-hosted WordPress site.

    This forum is for those hosted by WordPress.com. Please seek support for your question at https://wordpress.org/support/.

    To read about the difference between WordPress.com and WordPress.org, you can visit this page https://en.support.wordpress.com/com-vs-org/

    As well for assistance with app support, you can visit https://apps.wordpress.com/support/.

    -James

  • Unknown's avatar

    I didn´t need assistance with my site. That works all great.
    I have Problems wit the PC-App and the Android App.

    Didnt they belong to WordPress.com?

  • Unknown's avatar

    Hi ittweak1,

    As I posted in my original message, you can receive app support at https://apps.wordpress.com/support/.

    There, you will see some frequently asked questions and a forum for Android specific issues at https://android.forums.wordpress.org/. If you are already registered for support at wordpress.org, then you can use that login information.

    This particular forum is for individuals with a WordPress.com hosted site.

    -James

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