WordPress App crashing on Windows 11 Pro

  • Unknown's avatar
    domino5000 · Member ·

    Sometimes it crashes before I even manage to login, sometimes after few seconds.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    domino5000 · Member ·

    The program WordPress.com.exe version 7.2.0.12814 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
    Process ID: 4b40
    Start Time: 01d8182e76a693ae
    Termination Time: 4294967295
    Application Path: C:Program FilesWindowsApps22490Automattic.WordPress.comDesktop_7.2.0.0_x64__9h07f78gwnchpappWordPress.com.exe
    Report Id: 6886e716-f112-48e0-a1f4-5e272d8209d8
    Faulting package full name: 22490Automattic.WordPress.comDesktop_7.2.0.0_x64__9h07f78gwnchp
    Faulting package-relative application ID: WordPress.comDesktop
    Hang type: Quiesce

  • Unknown's avatar
    domino5000 · Member ·

    Fault bucket 2093052535358187098, type 5
    Event Name: MoAppHang
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: 22490Automattic.WordPress.comDesktop_7.2.0.0_x64__9h07f78gwnchp
    P2: praid:WordPress.comDesktop
    P3: 7.2.0.12814
    P4: 60d0d0d0
    P5: afcd
    P6: 2097152
    P7:
    P8:
    P9:
    P10:

    Attached files:
    \?C:ProgramDataMicrosoftWindowsWERTempWER.6a724d7f-e407-4830-b731-f9d8e926c51f.tmp.WERInternalMetadata.xml
    \?C:ProgramDataMicrosoftWindowsWERTempWER.e65a2bf0-039a-461c-9d85-a8f3789ea1d1.tmp.xml
    \?C:ProgramDataMicrosoftWindowsWERTempWER.3ebd433c-c69b-4b0e-876f-9f542475d662.tmp.csv
    \?C:ProgramDataMicrosoftWindowsWERTempWER.c2157c82-3079-4422-968a-77f503d748d8.tmp.txt

    These files may be available here:
    \?C:ProgramDataMicrosoftWindowsWERReportArchiveAppHang_22490Automattic._3c7b137e9b7eb12940fa49f66589b334d4a43_fd4113fc_50236d6b-ba60-4567-a28e-30bbc482d758

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 6886e716-f112-48e0-a1f4-5e272d8209d8
    Report Status: 268435456
    Hashed bucket: 30c4d0470d386af11d0c04310241665a
    Cab Guid: 0

  • staff-sheva · Staff ·

    Hi @domino5000,

    Thanks for sharing those details. Have you tried uninstalling and then reinstalling a fresh copy of the WordPress.com app? You can download it from here: https://apps.wordpress.com/

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